TELECOM BILLING

Today’s Challenge for Telecoms

Telecoms are moving toward “next Gen”…
Throughout the industry, revenue for fixed access voice service is declining and new competitors are moving into the market once dominated by fixed wire Service Providers.  As telcos look for growth opportunities through convergent business models and next-generation revenue streams, they face challenges and business opportunities:

• Pricing erosion
• New revenue and customer retention
• Bundled and Multiplay services
• New technologies like IMS
• New services like IPTV, VoIP, fixed-mobile convergence, digital content
• Service and network

Wireless market continues to grow …
The global wireless market exceeded 2 billion subscribers in 2006.  In fact, the wireless industry experienced net additions of a billion customers in the past three years with market penetration now exceeding fixed access in several major markets around the world.  Between prepaid options, new applications and lower market entry barriers, the wireless industry is projected to reach almost 4 billion subscribers in 2011.

Challenges for Billing Management …

•   Reduce high costs of mediation systems 
  • Hardware
  • Vendor
  • Operations of multiple systems
  • Changing existing systems and processes
•   Shorten time lines to new-product rollout
•   Manage increasing usage volumes
•   Improve assuring revenue
•   Win against growing global competition
  • Loss of market share
  • Reaction time is critical
• Offer new products and services quickly
• AND be able to bill for them