Network Services - What We Do

NWI’s Telecom Network Solutions Consulting and Brokerage group provides planning, rate negotiation and acquisition services to business customers for their voice, data and VoIP services.  NWI helps clients optimize telecom services to meet precise business requirements while significantly reducing overall telecom services costs.  Our skilled telecom consultants are able to do this because of our diverse portfolio of telecom services from multiple Carriers and Resellers around the world.

NWI has been successful in reducing telecom costs by 10-50% for 90% of our clients for the same telecom services from the same carriers currently used.  

How can NWI sell a carrier’s network services for
less than carriers themselves? 

Competition was introduced in the US telecom market in the 1980’s.  When this happened, carriers set up separate wholesale and retail sales organizations for selling network services.  The purpose of the separation was to create a “level playing field” between new market entrants and the incumbent carriers by requiring carriers to sell their network services to their competitors at the same wholesale rates they sold them internally to their retail sales organizations.  

Advantages of buying network services through a Reseller.

1. Reseller’s low overhead = lower rates to the enduser.  For example, most Resellers don’t have their own sales organizations.  Instead, they work exclusively through agents.
2. Resellers are not required to sell to the consumer market which is costly and offers low or no significant profit margins to incumbent telecoms.
3. Resellers provide one bill for all services from all carriers.
4. Resellers provide one customer care telephone number for all services.
5. Resellers are “advocates” for their customers with carriers in order to maximize customer satisfaction.

  Advantages of buying network services through a Broker.

1. As a Broker, NWI has multiple business relationships with Carriers and Resellers in the US and around the world.  This makes NWI Service Provider and Reseller agnostic and gives us exceptional leverage in negotiating and securing the best rates on behalf of our customers.
2. NWI has reduced telecom costs by 10-50% for 90% of our customers. 
3. When NWI recommends a Reseller as a resource for services to our customers, we provide a second level of advocacy over and above the advocacy the Reseller provides as we oversee, monitor, and watch out for our customer’s best interests.